top of page Shipping & Returns

Shipping Policy

Thank you for shopping with!


We strive to provide a seamless and satisfactory shopping experience for all our customers. This Shipping Policy outlines important information regarding the shipping process for your orders.


Order Processing:

All orders are processed within 5 business days (excluding weekends and holidays) after the order is placed. 1.2. Order processing includes verification, packing, and handing over the package to the shipping carrier. 1.3. Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or additional costs caused by incorrect or incomplete shipping information.​


Shipping Time and Delivery:​

The estimated delivery time will depend on the method of production and your location. Once your order has been shipped, you will receive a confirmation email containing tracking information to track your package's progress.

Shipping Costs:

Shipping costs are calculated based on the weight, dimensions, and destination of your order. During the checkout process, you may be provided with the available shipping options along with the respective costs. Occasionally, we may run promotions or offer free shipping for orders that meet specific criteria. Such offers will be communicated through our website or promotional emails.

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. If you have any issues with tracking your order or require assistance, please contact our customer support team at:

Order Modifications and Cancellations:

Modifications or cancellations to your order can be made according to our Returns and Exchanges Policy below.


Damaged Packages:​

In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible.

International Shipping: We offer international shipping to select countries. Please check our website or contact our customer support for the list of countries we currently ship to. International orders may be subject to customs duties, taxes, or other import fees imposed by the destination country. These charges are the responsibility of the customer.

Returns and Exchanges:

For information regarding our return and exchange policy, please refer to our Returns and Exchanges Policy below.

Contact Information:

If you have any questions or concerns regarding our shipping policy or require further assistance, please contact our customer support team via email at or by phone at 352-429-1447.


Please note that this Shipping Policy is subject to change without prior notice. Any updates or modifications will be communicated through our website or other appropriate channels.

Return & Exchange Policy

At, we pride ourselves on making people laugh and smile.  If anything about your experience with us is preventing you from smiling, we want to know about it! Please email our customer service department at: 

Returns and Exchanges:

Because it's our mission to make our customers happy, if you are unhappy with your purchase for any reason, you are entitled to cancel or return your order within 30 days of purchase.


In order to exercise your right of cancellation, please inform us of your decision by means of a clear statement. You can inform us of your decision by email at:


We will reimburse you within 14 days from the day on which we receive the returned item(s). We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for Returns:

In order for the goods to be eligible for a return, please make sure that:


  * The items were purchased in the last 30 days

  * The items are free from any damage or signs of wear


The following Goods cannot be returned:


  - Items that have been personalized.

  - Items that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.


We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.


Goods that are on sale will be refunded for their price at the time of purchase. This exclusion may not apply to you if it is not permitted by applicable law.


Returning Purchases:

You are responsible for the cost and risk of returning the goods to us. If you are a customer in the US, you should send the items to the following address:


11201 Ed Brown Rd, Charlotte, North Carolina, 28273


We cannot be held responsible for items that are damaged or lost during return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.


Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us by email at:


Thank you for your support!

bottom of page